Now, CEO Henry Juszkiewicz has responded to public accusations of poor quality control in their guitar manufacturing. In a recent interview with Music Radar, Juszkiewicz has responded to online “trolls” who have complained about the so-called “patchy build” of some guitar models in recent years.
“It’s easy for people to troll on the internet, but you’re in the media and I think you’re probably more aware than most folks about the negativity that exists and, sometimes, the lack of truth in that negativity.”
“Well, to quote some politicians, I would say that’s ‘fake news.'”
He went on to further back up that the company’s quality is “better than it’s ever been”, noting that Gibson is “growing much faster than the industry”
“Our quality today is better than it’s ever been, which is not to say that we’re perfect. The second thing I would say is our sales are increasing; we are growing much faster than the industry is growing, and so that would be a good indicator that there are maybe a few satisfied people.”
“So if we really made junk, then people wouldn’t buy it, especially at the price that we charge.”