Twitter’s verification process has long been broken. I mean, if Jason Kessler, the organiser of the violent Unite the Right white supremacist rally in the US can gain a blue tick next to his name, we have a problem.

In fact, just a few years ago there wasn’t even a form to apply for verification, it was about who you knew (namely at Twitter), and gaining what the company calls VIT (Very Important Tweeter) status.

Now, Twitter promises that little blue tick of validation is solely about authenticating your identity and voice. It also admits its system is flawed and has paused all verifications.

The verification process is simple enough, users must submit several ID types like a passport and driver’s license, along with a summary of why you deserve to be verified. However, something is amiss in the vetting process.

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As Motherboard reports, Rebecca Watson, a popular science podcaster and founder of Skepchick couldn’t get verified to stop trolls who made fake accounts; yet white supremacists like Richard Spencer and Jason Kessler are verified. It should be known that one of Jason Kessler’s rallies caused the death of a protester when neo-Nazi James Alex Fields Jr. intentionally drove his car into the crowd.

So where does this leave artists? If Twitter says verification exists only as a means of identification, not endorsement, then why is it so damn hard to get verified? And if Twitter has outwardly communicated that a blue tick does not equal an endorsement of that user, then why is Ed Ho, Twitter’s GM of consumer product and engineering, questioning how the tick is used?

One thing is clear though, Twitter’s verification process is currently paused as it undergoes a major overhaul, so until the company is clear on exactly how the blue tick should be perceived and how its admin privileges will run, artists and brands alike have little chance of getting that sought-after blue tick.